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Customer Support and Order QuestionsUpdated 13 days ago

How to Contact Customer Support

Live Chat will be unavailable during this Sales Event due to a high volume of website traffic. If you'd like to get in touch with Customer Support please Contact Us Here. Emails will be answered in the order they're received. 

Please do not send multiple inquiries as this could delay our response time to your message.

Order Confirmations

Once you've placed your order you'll be sent an email confirmation. If the email isn't in your inbox please also check your spam/junk or promotions folders.

If you're still unable to find your email notification and see that payment has been taken, please reach out to Customer Support. They'll need your order number or the name and email address associated with your purchase.

Order Changes and Cancelations

If you'd like to make a change to or cancel your order, please contact Customer Support with your:

  1. Order number or name/email address associated with your purchase
  2. Needed change including size, length and print/color if applicable

Please note: If the size, length and/or print/color you'd like to change for is sold out, Customer Support may not be able to fulfill your request.

If your order has been fulfilled and we cannot accommodate your request, please process an exchange/return via our Exchange/Return Portal

Combine or Add on to Orders

During high volume sales events we're unable to add onto or combine orders. 

If you placed multiple orders and were hoping to combine to save on shipping, please contact Customer Support with your order numbers. 

We're happy to look into refunding an additional shipping fee if applicable.

More Questions?

Contact Us Here

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