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Placing an Order

All the information you need to place your CVG orders.

Recommended Browser

We recommend using Google Chrome or Safari to place your order. Different browsers can cause issues with performance. Internet Explorer and Microsoft Edge are not supported and not recommended. Please switch to one of our supported browsers if you ar

What Payment Methods do You Accept?

We DO NOT accept prepaid gift cards. More Questions?. Please contact us here.

Checkout Options

We offer Express Checkout through ShopPay, PayPal, and GooglePay.  To use one of these methods click on the preferred option on the top of the page to complete your purchase. If you prefer to check out using our other payment options (Zip, Regular Pa

Is There Free Shipping?

US customers will receive free shipping on orders valued $100 or more, after discounts are applied and before shipping and taxes. International customers will received $5.99 off shipping on orders valued $100.00 USD or more, after discounts are appli

What is Skip the Line?

If you choose to Skip The Line, we will bump your order ahead of thousands of other orders and your order will ship out same day (if ordered before 2:00 PM EST - Monday-Friday, excludes Holidays)*. Skip The Line will be limited on high volume release

Does Skip The Line Expedite My Shipping?

More Questions?. Please contact us here.

Why Can't I Find Skip the Line?

Skip the Line may be unavailable if we have sold out.  It may also be unavailable during high volume sales events. If this feature is not available please be assured that your order will be processed within our normal processing time frame of 1-5 bus

I Want To Buy A Gift Card

As we are an e-commerce brand and conscience of our carbon footprint we do not offer physical gift cards, instead we offer E-Gift Cards in values of $10.00-$300.00. Please click on this link to complete your purchase: E-Gift Cards or you can also fin

Does Purchasing a Gift Card Qualify My Order For Free Shipping?

As our gift cards are digital and DO NOT require shipping their value does not count towards qualifying for free shipping.  In order to qualify for free shipping your order subtotal must be a minimum of $100.00 USD in value of shippable products. Mor

Can I use more than one discount code?

No. You can only use one discount code per order. You are able to use a gift voucher and account credit in addition to a discount code. More Questions?. Please contact us here.

My Size Says Sold Out

If the size you are trying to select says sold out, the product is unavailable or sold out. Please sign up to be notified of restock. Please click on "Notify Me When Available". You will be emailed if/when the product is restocked. Some products will

Are The Items in My Cart Reserved?

Adding an item to your cart does not reserve your items. Our inventory is only allocated once the payment has been confirmed. If an item does happen to go out of stock by the time you complete your order, we recommend proceeding with your payment for

There's a Queue at Checkout, Should I Refresh The page

There may be a chance that you experience a queue during checkout. In this instance, please do not refresh the page, as this will lose your place in line. We'll get you through as quickly as possible. This is a rare issue. More Questions?. Please con

My Discount Code Isn't Working

We strongly recommend using your discount as soon as you receive it.  If your code is not working it most likely has expired. If you need additional help with applying your discount code to your order please email us at [email protected]