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Exchanges & Returns

Do you need to exchange or return your items back to us?

CVG Return Policy

For U.S. Exchanges/Returns: Click Here!. For Non-U.S. Exchanges/Returns: Click Here!. For Quality Issues: Click Here!. Sending a Gift to Someone: Click Here!. We offer exchanges and returns on our products within 30 days of receiving your package. U.

Refund Policy

Please read ALL of the following:. For any questions or concerns please email us at [email protected]. More Questions?. Please contact us here.

U.S. Returns

Exchange or return your products via our EXCHANGE/RETURN PORTAL. RETURN INFORMATION. Notes:. Disclaimer:. The use of our exchange portal is subject to the following terms and conditions. Users who engage in excessive use of the platform, including bu

Non-U.S. Returns

International customers are responsible for return shipping costs. Products must be returned within 30 days of receiving your order. To exchange or return, please ship to:. CONSTANTLY VARIED GEAR. 127 West Rodney French Blvd. Unit# SN-3. New Bedford,

Quality Issue

DID YOU RECEIVE A DEFECTIVE ITEM?. We're sorry to hear that you have received a defective item! Please send the following info to [email protected]:. Your Order Number. Product Name. Photos that show:. Please do not send the defective

Can I Exchange or Return Orders I Received More Than 30 Days Ago?

Unfortunately, orders received beyond 30 days (this is extended to 60 days during the holiday season) from your delivery date can not be exchanged or returned. More Questions?. Please contact us here.

Did We Make a Mistake on Your Order?

We are so sorry about the mistake with your order!  As we process and ship all our orders by hand, there is unfortunately a margin of human error. Please reach out to us at [email protected] for further help with this. More Questions?. Ple

I Mailed Items Back on my Own, How Long Does it Take For my Request to Process?

Please allow 7-10 business days for your package to be delivered to us.  Also, please refer to the tracking information you received by your Postal Service when you originally mailed your items back. Once your package has been delivered to us please

Do You Need a Gift Receipt?

Are you buying pretties for someone and need a gift receipt?. We have made it super easy for you to create gift receipts to send to the recipients. The recipient can then exchange their items without seeing any discounts that may   have been applied

Do You Have A Gift Receipt And Need To Exchange Your Gift?

If you received a gift receipt via email from us and need to exchange your gift please click the link included in the email. If you received a printed gift receipt scan the QR code to begin your exchange. To exchange your item(s) click "Start Exchang